Chicago-based Guaranteed Rate continues to expand across the nation as it opens new call centers and adds more loan officers to meet the customer demands with the company’s digital mortgage business.
Guaranteed Rate, an industry technology leader, is now the eighth biggest retail mortgage lender in the United States. It now has 75 loan officers from Discover Home Loans, which also recently announced that it is leaving the conventional first mortgage business.
The additional loan officers will be included in the company’s existing team, which is comprised of experts who serve customers using the new Digital Mortgage option with Guaranteed Rate. This is the first Digital Mortgage project in the world. It was opened in June, and already over 4,400 people have established over $1.4 billion-worth in loans with the new technology.
Hiring these new loan officers emphasizes that Guaranteed Rate as a company is dedicated to customer service, culture and pricing.
"We're excited to add more great talent to our existing group of top producers," Victor Ciardelli, president and CEO of Guaranteed Rate, said. "With the launch of our new Digital Mortgage – the timing couldn't be more perfect."