Salvation Army, utility help pay 925 customers' water bills

The Salvation Army and Illinois American Water have helped over 925 utility customers pay their water bills through Illinois American Water’s customer assistance program, H2O Help to Others.

The Salvation Army and Illinois American Water have helped over 925 utility customers pay their water bills through Illinois American Water’s customer assistance program, H2O Help to Others.

The program originated in 1996 to provide emergency assistance to longtime residential customers.

“We want to ensure our customers have access to critical water service and we understand that at times our customers can face circumstances that make it difficult to pay their household bills,” Bruce Hauk, president of Illinois American Water, said in a news release. “This is why we work with the Salvation Army to provide assistance to our customers who rely on us every day.”

Most of the customers who benefited from the initiative reside in the Central Illinois area — including Lincoln, Pekin, Peoria and Pontiac.


In the past year, the partnership has provided approximately $94,000 to Illinois residents.   File photo

In just the past year, the partnership has provided approximately $94,000 to Illinois residents. Over the past five years, the program has provided about $434,000. 

The H2O Help to Others program is supported by Illinois American Water and contributions from everyday customers. To learn more about the program and Illinois American Water, visit their website.

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Organizations in this Story

American Water Salvation Army

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